Managers are being asked to support neurodivergent colleagues. Most haven’t been given the tools to do it well.
The NeuroUniverse Company Toolkit gives your managers and HR team a practical, evidence-informed foundation for supporting neurodivergent colleagues – built on Jessie Hewitson’s bestselling books and trusted by organisations including Macmillan Cancer Support.
Managers are being asked to support neurodivergent colleagues – without the tools to do it well. And that means many avoid the conversations that matter.
Not because they don’t care. But because they don’t know what to say – or how to say it. So what happens? Performance issues go unmanaged. Misunderstandings build. HR ends up stepping in.
Appropriate support for neurodivergent colleagues isn’t optional. Under the Equality Act 2010, employers have a legal duty to make reasonable adjustments. But do your managers have a clear sense of what a reasonable adjustment actually is and what isn’t? Or how to have that conversation? Or how to give performance feedback to an ADHD employee who is sensitive to criticism or rejection?
Does any of this sound familiar?
- Managers are being asked to support neurodivergent colleagues – without being given the tools to do it well
- Conversations that matter are avoided – not because people don’t care, but because they don’t know what to say or how to say it
- Performance issues go unmanaged, and misunderstandings build
- HR ends up stepping in to handle situations that could have been managed earlier
- Managers aren’t clear what counts as a reasonable adjustment – or what doesn’t
- Giving performance feedback feels difficult, particularly with employees who are sensitive to criticism or rejection
In most organisations, the issue isn’t a lack of care. It’s a lack of practical, accessible knowledge – the kind that helps managers handle real situations in the moment, not just policies on paper.
Practical knowledge your whole team can actually use
The NeuroUniverse Company Toolkit gives your managers and HR team a foundation they can return to – not a one-day training they’ll forget by Friday. It’s written in plain language, grounded in real workplace situations, and designed to build lasting confidence rather than tick a box.
What your team gains
- Confidence in the moments that matter – managers know what to say, what to avoid, and how to handle conversations that have impact
- A practical toolkit for HR teams – scripts for conversations (e.g. how to give feedback that lands well, how to discuss adjustments), reasonable adjustment templates, and a scenario library built around real workplace situations
- Less escalation to HR – managers feel more able to handle day-to-day situations themselves, rather than passing them on
- Regular expert input – quarterly live sessions hosted by Jessie Hewitson, so your team stays current rather than trained once and forgotten
- Answers when it matters – direct email support from the NeuroUniverse team for situations that can’t wait
- Evidence of learning – certificates of completion for every team member, useful for audits, appraisals, and DEI reporting – and to demonstrate that reasonable adjustments are being taken seriously
- Flexible access – host on your own intranet or the NeuroUniverse platform, whichever suits your organisation
How it works
- Buy your organisation licence – complete secure checkout and get immediate access, or email us first to talk through your organisation’s context
- Get immediate access – your team can start learning from day one, with no lengthy onboarding required
- Build it into your culture – quarterly sessions, on-demand modules, and ongoing email support keep the learning alive long after week one
Who it’s for
Designed for managers, HR and People teams, and leaders in organisations of any size, the toolkit turns good intentions into everyday practice. Neurodivergent colleagues bring real strengths, and when they’re genuinely supported, teams are more creative, more productive and more loyal. It also builds a quiet audit trail as your team learns – reassurance that your managers are doing right by the people they work alongside, and a record most organisations simply don’t have.
Built on expertise. Trusted in practice.
About Jessie Hewitson
Jessie Hewitson is one of the UK’s most trusted voices on neurodiversity at work. She writes the Sunday Times neurodiversity column, is the bestselling author of two books on autism and ADHD, and has delivered workplace training for major organisations including Macmillan Cancer Support. The Company Toolkit is built directly from that training work – the same practical frameworks, real workplace scenarios, and evidence-based guidance she brings to every session.
As featured in: The Guardian · BBC · The Sunday Times · Orion Publishing
Neurodiversity at Work
What It Looks Like in Practice
NeuroUniverse designed a neurodiversity-at-work toolkit for Macmillan Cancer Support, hosted on their Learning Hub and used by managers across the organisation to guide everyday conversations about neurodivergent colleagues. It became the most viewed resource on their Learning Hub outside of mandatory training and is now part of their standard onboarding for all new managers.
“The toolkit looks great, it’s easy to use, appears to be well-researched and provides a good range of information and practical tips. I found it personally useful and will also apply some of the suggestions to working with my team of direct reports and more widely.”
Macmillan Cancer Support manager
“I found it very useful as a quick guide of adjustments I can make in general, as well as for specific members of my team who have declared neurodivergence to me. The links to practical steps I can implement are useful, and great that it signposts to how this can be supported at Macmillan.”
Macmillan Cancer Support manager
If you’d like to understand how we worked with Macmillan, or discuss what a similar approach might look like for your organisation, we’re happy to talk it through.
Simple, transparent pricing
One annual licence covers your whole organisation. No per-seat fees. No hidden costs.
£3,500 per organisation per year
- Full access to all core learning modules for your entire team
- Manager toolkit: conversation guides, adjustment templates, real-scenario library
- Quarterly live sessions with Jessie Hewitson and the NeuroUniverse specialist team
- Email support between sessions for real situations as they arise
- Certificates of completion for every team member who finishes the programme
- Flexible hosting: your intranet or our platform
A single day from an external inclusion consultant typically costs more than this annual licence – and gives one person a one-off session your managers will struggle to recall by the following month. At £3,500 a year, your entire organisation gets a resource they can return to every time a new situation arises.
There’s no minimum contract beyond the first year. If it isn’t working for your organisation, you’re not locked in.
Or get in touch to talk through your organisation’s specific context: [email protected]
Frequently asked questions
How many people can access the toolkit under one licence?
Your entire organisation. There are no per-seat fees. One annual licence at £3,500 covers unlimited users across your team – whether that is 50 people or 5,000.
Do we host it on our systems or yours?
Either. The toolkit can be hosted on the NeuroUniverse platform with your organisation’s branding applied, or delivered as a package your IT team can deploy to your own intranet. We will discuss which suits your setup when you get in touch.
Does it integrate with our existing LMS?
The toolkit is designed as a standalone resource rather than an LMS module. That means it does not require integration with your existing systems – your team can access it from day one without an IT project. If you have specific technical requirements, get in touch and we can talk through your options.
What does the quarterly live session involve?
Each quarter, Jessie Hewitson hosts a live session for your team – covering a relevant topic, answering questions in real time, and helping managers apply the toolkit to situations they are actually facing. Sessions are recorded so team members who cannot attend live can catch up at a time that suits them. Dates are agreed at the start of each contract year.
We already have a DEI policy in place. Is this still relevant?
Yes – and this is where most organisations find the toolkit most useful. Policies set the intention; the toolkit gives managers the practical knowledge to act on it. Most DEI frameworks tell people what they should do. This tells them how to do it, in the specific, everyday situations that actually arise.
Can we see a sample of the content before committing?
Yes. Get in touch at [email protected] and we can share a sample of the toolkit content along with details of how it has been used at Macmillan Cancer Support. We are happy to set up a call with Jessie or Team NeuroUniverse if that would help your decision.
What happens at the end of the first year?
Your licence renews annually. There is no minimum term beyond the first year – if the toolkit is not working for your organisation, you are not locked in. We will be in touch ahead of renewal to discuss any changes or updates to the programme.
Self-serve licence Give your HR team and line managers access to the full Company Toolkit — 200+ workplace scenarios, manager guidance, and downloadable resources. £3,500 per year (annual organisation licence) We create your admin account from this address — no need to register first. Already have a NeuroUniverse account? Sign in first. Already licensed? Sign in to the Company Toolkit. Joining the beta waitlist? Use the reserve form below — you do not need to purchase here. Purchase your organisation licence
Prefer to talk it through first?
Not ready to buy today? Leave your details and we’ll be in touch within two working days to talk through your organisation’s context, share sample content, or arrange a call with the team.
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