
How it Works
A calm, structured way to understand your child’s needs – and stay supported as things evolve.
Navigating the world with a neurodivergent child can feel overwhelming.
NeuroUniverse helps you turn complexity into clarity – with expert guidance, practical tools, and ongoing support.
Everything begins with our simple monthly membership.
The Process: From uncertainty to confident action
Step 1: Join the NeuroUniverse Membership
Your membership gives you access to expert guidance, practical resources, and ongoing support – without pressure or long-term commitment.
Once you’ve joined, you can book your included kickoff call.
Step 2: Your Kickoff Call
You’ll book a 30-minute one-to-one kickoff call with Jessie, our founder.
This is a calm, supportive space to:
- Talk through what’s going on for your child
- Understand current challenges at home or school
- Identify clear, practical next steps
There’s no judgement and no expectation to “have answers” beforehand.
Step 3: A Personalised Way Forward
After your kickoff call, you’ll receive clear guidance and recommended next steps tailored to your family’s needs.
You’ll also gain access to NeuroUniverse resources designed to be used, not just read – including practical tools, checklists, and guidance you can return to anytime.
Step 4: Ongoing Support
Support doesn’t stop after one conversation.
As a member, you’ll receive:
- Monthly 15-minute maintenance calls to check progress and adjust strategies
- Continued access to resources as your child’s needs evolve
This allows support to grow with your family – not reset each time.
What’s Included in Your Membership
30-minute kickoff Call
A one-to-one session with Jessie to talk things through, understand what’s going on, and identify next steps
Monthly 15-minute maintenance calls
Short, focused check-ins to adjust strategies and keep things moving forward
Access to our exclusive guides
Practical tools, guidance, scripts, flowcharts, videos and insights you can return to anytime
Discounted access to specialists
Reduced rates for specialist support who can draft effective letters to deliver the outcomes you need
Need Specialist Help?
Sometimes additional expertise is helpful.
As a member, you can access discounted sessions with experienced professionals, including:
- SENCOs
- Sleep Experts
- Dietitians
- Anxiety Specialists
- Mentors
You choose if and when this extra support is right for you.
Frequently Asked Questions
How quickly will I get my plan?
You’ll receive your personalised plan by email shortly after your kickoff call, usually within a few days.
Who runs the monthly check-ins?
Your check-ins are conducted by experienced NeuroUniverse practitioners who understand your history and your plan.
Do both parents need to attend the consultation?
No, but it helps if possible. We recommend whoever manages the day-to-day support attends, and the plan can be shared with your family.
READY TO
GET STARTED
You don’t need to have it all figured out. Start with a conversation.